Job Overview:
The Cashier plays a vital role in delivering an excellent guest experience by handling transactions accurately, providing friendly customer service, and supporting overall restaurant operations. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Cashiers are often cross-trained to assist in other areas of the restaurant, contributing to a team-focused workplace.
Key Responsibilities:
- Operate cash register and point-of-sale (POS) system
- Process cash and credit card transactions accurately
- Provide correct change and handle payments efficiently
- Greet guests and deliver friendly, professional customer service
- Answer questions about menu items and promotions
- Assist in resolving customer concerns or complaints
- Maintain cleanliness and organization at the front counter
- Support team members with additional tasks as needed
- Follow company policies and food safety standards
Benefits:
- Free meals during shifts
- Flexible scheduling options
- Opportunities to earn tips and weekly secret shopper bonuses
- Advancement and career growth opportunities
- Fun, fast-paced work environment
Requirements & Qualifications:
- Experience in food service or retail preferred
- Basic math skills for handling transactions and making change
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Ability to stand for extended periods
About the Company:
Five Guys Burgers and Fries is a highly recognized and successful restaurant brand known for its quality food and team-driven culture. Employees are cross-trained to work in multiple areas of the restaurant, promoting teamwork and operational excellence. The company also offers a unique bonus program that provides opportunities to earn additional rewards while maintaining high performance standards.
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Frequently Asked Questions
Jackson, SC has a moderate demand for cashiers, especially in fast-paced environments like Five Guys. Local hiring trends suggest steady openings, but candidates with prior retail or food service experience often have an edge in securing these positions quickly.
While formal certifications aren't mandatory, cashiers in Jackson, SC benefit from food safety knowledge and POS system familiarity. Employers like Five Guys value candidates who have basic customer service training and can handle transactions efficiently.
Mastering quick and accurate transaction processing is essential. Strong communication paired with multitasking abilities enables cashiers to handle customer inquiries, maintain cleanliness, and support team members effectively in busy settings.
Starting as a cashier often opens pathways to supervisory or management roles within retail or food service. Developing leadership skills and gaining cross-training experience, as encouraged by companies like Five Guys, can accelerate advancement.
Aside from managing payments, cashiers engage with customers by answering menu questions, resolving minor complaints, and keeping the front counter organized, contributing to a smooth-running service environment.
Cashiers at Five Guys enjoy perks such as free meals during shifts, flexible scheduling, and the chance to earn tips plus secret shopper bonuses. This combination fosters motivation and a positive workplace culture.
Five Guys emphasizes cross-training and teamwork, allowing cashiers to gain skills across restaurant areas. This contrasts with typical retail cashier roles, offering broader experience and a dynamic, fast-paced environment.
Cashier positions at Five Guys in Jackson typically offer hourly wages between $10 and $13, plus tips and performance bonuses. This compensation is competitive locally for entry-level food service roles.
Service cashiers act as the first point of contact, ensuring accurate transactions and friendly interactions. Their role is key in maintaining customer satisfaction and reinforcing Five Guys' reputation for quality service.