Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Plano, TX, the Oil Change Assistant Manager combines supervising daily shop workflows with performing light vehicle maintenance like oil changes, ensuring smooth operations and customer satisfaction. This blend appeals to those who enjoy both direct automotive work and team leadership in a fast-paced environment.
Success hinges on strong leadership, the ability to mentor staff, inventory oversight, and maintaining safety standards. While hands-on technical skills matter, motivating teams and managing shop flow are critical traits that elevate performance in this assistant managerial position.
Experience here often leads to full shop manager roles or other supervisory positions within automotive services. The combination of operational management and technical expertise provides a solid foundation for upward mobility in automotive maintenance and service leadership.
While formal automotive certifications boost credibility, Plano employers often value hands-on experience and leadership potential. Paid on-the-job training is common, but certifications like ASE can enhance advancement prospects in a competitive local market.
Plano's growing automotive service sector shows steady hiring for assistant managers, driven by increasing vehicle ownership and maintenance needs. Job seekers with leadership skills and some technical aptitude find favorable opportunities in this region's bustling market.
In Plano, this role typically offers a competitive hourly wage averaging $18 to $22 per hour, often supplemented with bonuses. Compared to other Texas urban areas, Plano's salary reflects its cost of living and thriving service industry, providing solid earning potential.
Driven Brands enhances its assistant managers' experience with paid training, bonus opportunities, employee free oil changes, and comprehensive benefits including health insurance and 401(k) matching, fostering both career growth and work-life balance.
Driven Brands emphasizes fast-track advancement through mentorship, skill-building programs, and hands-on leadership responsibilities, enabling assistant managers to step confidently into higher roles within a performance-driven culture.
The role involves frequent movement, lifting up to 50 pounds, and working in variable temperatures, including Texas heat. Candidates must be prepared for active, hands-on work that matches the demands of a busy automotive service environment.
High customer volume requires quick decision-making to maintain workflow, delegate tasks efficiently, and resolve service bottlenecks while ensuring safety and quality, demanding strong multitasking and communication skills under pressure.