NexlintoGeneral Manager
Company : Five Guys
Location : Balch Springs, TX, 75180
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a people-first culture with cross-training across roles, creating a lively team atmosphere. Unlike typical restaurant managers, you’ll need high energy for a fast-paced kitchen and strong real-time communication skills to keep operations seamless in Balch Springs’ bustling environment.
Managing rotating crews and multitasking between shifts sharpens adaptability and communication. The role offers hands-on coaching experience and decision-making opportunities, ideal for honing leadership within a growing national burger brand in a competitive Texas market.
Candidates typically need leadership experience in customer-focused settings, preferably food service. In Balch Springs, having ServSafe certification and local professional references can provide an edge, reflecting the city’s health standards and hiring preferences for restaurant management.
Balch Springs offers manageable commute options for most residents, but shifts can start as early as 8 AM or extend to 11 PM, requiring scheduling flexibility. Local traffic patterns might influence daily travel time, so planning around peak hours benefits punctuality and work-life balance.
General managers in Balch Springs usually earn between $50,000 and $65,000 annually, depending on experience and restaurant performance. Five Guys supplements base pay with quarterly bonuses, making total compensation competitive within the Texas restaurant management market.
Five Guys invests in ongoing leadership development and offers advancement paths as the brand expands. General managers gain diverse operational experience, positioning them for regional management roles or other leadership opportunities within the company’s growing Texas footprint.
Besides competitive pay and performance bonuses, managers enjoy a supportive, high-energy team environment fostering collaboration. The brand’s focus on people-first culture means access to continual training and a vibrant workplace, especially valued in the fast-paced Balch Springs restaurant scene.
Handling both opening and closing shifts requires stamina and adaptability. Morning shifts focus on setup and early service, while evenings demand managing peak hours and closing tasks, demanding effective crew coordination to maintain Five Guys’ signature quick, quality customer experience.
Balch Springs has a moderate demand for experienced restaurant managers, with candidates often competing on leadership skills and operational savvy. Applicants should be prepared to demonstrate hands-on experience and adaptability to stand out in this growing suburban Texas job market.
The open kitchen design at Five Guys fosters a loud, fast-paced environment where clear, real-time communication keeps the team synchronized. In Balch Springs’ busy restaurant setting, this ensures smooth operations and enhances the overall guest experience, making it a non-negotiable managerial skill.