Job Overview:
The Cashier plays a vital role in delivering an excellent guest experience by handling transactions accurately, providing friendly customer service, and supporting overall restaurant operations. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Cashiers are often cross-trained to assist in other areas of the restaurant, contributing to a team-focused workplace.
Key Responsibilities:
- Operate cash register and point-of-sale (POS) system
- Process cash and credit card transactions accurately
- Provide correct change and handle payments efficiently
- Greet guests and deliver friendly, professional customer service
- Answer questions about menu items and promotions
- Assist in resolving customer concerns or complaints
- Maintain cleanliness and organization at the front counter
- Support team members with additional tasks as needed
- Follow company policies and food safety standards
Benefits:
- Free meals during shifts
- Flexible scheduling options
- Opportunities to earn tips and weekly secret shopper bonuses
- Advancement and career growth opportunities
- Fun, fast-paced work environment
Requirements & Qualifications:
- Experience in food service or retail preferred
- Basic math skills for handling transactions and making change
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Ability to stand for extended periods
About the Company:
Five Guys Burgers and Fries is a highly recognized and successful restaurant brand known for its quality food and team-driven culture. Employees are cross-trained to work in multiple areas of the restaurant, promoting teamwork and operational excellence. The company also offers a unique bonus program that provides opportunities to earn additional rewards while maintaining high performance standards.
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Frequently Asked Questions
Kennewick's retail and restaurant sectors have steady demand for cashiers, especially in popular chains like Five Guys. Job seekers may face moderate competition, but flexible schedules and local growth in food service improve hiring chances for reliable candidates.
Cashiers in Kennewick often navigate peak hours during lunch and dinner rushes at busy spots like Five Guys. Balancing shifts around local community events or seasonal tourism can affect availability, making flexibility highly valued by employers.
Strong communication, quick math for transaction accuracy, and patience handling customer queries are vital. Developing multitasking abilities to manage POS systems efficiently can set aspiring cashiers apart in fast-paced environments.
Starting as a cashier at Five Guys offers exposure to team-oriented restaurant operations, with opportunities to cross-train in other roles. Demonstrating reliability and customer service excellence can open paths to supervisory or management roles.
Beyond processing transactions, cashiers greet guests, answer menu questions, maintain front-counter cleanliness, and assist with customer concerns. This role demands attention to detail and teamwork to support smooth restaurant operations.
Five Guys rewards cashiers with free meals during shifts and weekly secret shopper bonuses. This combination of tangible benefits and a lively work atmosphere distinguishes their approach to employee motivation.
The Five Guys cashier role emphasizes fast food service speed and guest interaction in a high-energy setting, whereas grocery store cashiering often involves scanning varied products with longer customer lines. Both require accuracy but differ in pace and customer engagement style.
Cashiers at Five Guys in Kennewick typically earn between $13 to $16 per hour, factoring in base pay and potential tips. This rate aligns with regional fast-food industry standards, reflecting the job’s skill requirements and pace.
Yes, Five Guys offers comprehensive training covering POS systems, customer service best practices, and cross-training opportunities. This prepares cashier associates to excel in transaction handling and support multiple restaurant functions.
Five Guys cashiers are expected to maintain a friendly, professional demeanor while efficiently managing orders and resolving concerns, reflecting the brand's emphasis on quality guest experiences and team collaboration.