Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Northport, the Shift Manager role emphasizes team leadership with a strong focus on quality and customer engagement, combined with perks like shared tips and secret shopper bonuses. This creates a unique blend of operational responsibility and employee motivation compared to standard burger chain roles.
Effective shift leaders excel in clear communication, quick decision-making, and empathy. At Five Guys, balancing team coaching with maintaining food safety standards ensures smooth operations and enhances guest satisfaction during every shift.
A successful Shift combines reliability, strong interpersonal abilities, and adaptability. This role demands leading by example, especially under pressure, to maintain operational flow and uphold brand standards in a dynamic setting.
Many Shift Managers in Northport progress to assistant manager or store manager roles, particularly when they demonstrate consistent leadership and operational excellence. Opportunities also exist to move into regional management within major chains like Five Guys.
Northport’s vibrant restaurant scene creates moderate competition for Shift Manager roles, with demand growing due to local hospitality expansion. Candidates who showcase leadership experience and local knowledge often secure positions more rapidly.
Northport’s community-oriented atmosphere encourages flexible scheduling and teamwork at Five Guys. Managers often adapt shifts around local events and seasonal fluctuations, fostering a supportive culture tailored to employee and customer needs.
Five Guys offers Shift Managers a competitive $19/hour base wage, shared tips, plus bonuses from secret shopper programs. Combined with free meals and potential 401(k) benefits, this creates an attractive compensation package uncommon in many shift supervisor jobs.
Hands-on leadership is critical; active involvement boosts morale and ensures quality control. At Five Guys, Shift Managers lead by example, directly influencing crew efficiency and guest satisfaction during every operational moment.
Shift Managers in Northport typically earn around $19 per hour at Five Guys, complemented by shared tips and performance bonuses. This compensation aligns well with regional standards for restaurant supervisory roles, offering solid earning potential.
Yes, Five Guys provides structured training and clear career paths, enabling Shift Managers to advance into higher leadership roles. Continuous skill development and performance feedback support growth within the company’s expanding network.