Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Bethany, CT, the Shift Manager uniquely balances hands-on team coaching with maintaining top-tier food quality and safety. Unlike some supervisors, this role also involves handling guest feedback directly and driving shift performance metrics, emphasizing both operational excellence and customer satisfaction.
Successful Shift Managers must demonstrate strong communication, quick decision-making under pressure, and the ability to motivate diverse teams. At Five Guys, leading by example and fostering a positive, energetic environment are key to managing fast-paced shifts while ensuring consistent guest experiences.
Bethany’s Five Guys offers clear advancement opportunities beyond shift management, including store leadership roles. With dedication and skill development, Shift Managers can leverage Five Guys’ career paths to ascend into higher operational or regional management positions.
Bethany's smaller market size often means more stable shift schedules and a close-knit team atmosphere. Staffing demands may be less volatile than in urban centers, allowing for more predictable shifts and potentially stronger employee retention at this Five Guys location.
Bethany’s restaurant sector shows steady demand for experienced Shift Managers, mirroring Connecticut’s growing emphasis on leadership roles capable of improving service and operational efficiency. Five Guys aligns with this trend by prioritizing candidates with proven supervisory experience.
Competition in Bethany for Shift Manager roles is moderate, with employers like Five Guys valuing candidates who combine leadership experience and customer service passion. Highlighting prior team management and a strong work ethic can significantly improve selection odds.
Five Guys offers a unique blend of benefits including shared tips, bonus programs, and free meals, fostering an energetic, team-oriented environment. The brand’s focus on quality and employee growth distinguishes its Shift Manager roles in the fast-food industry.
Beyond standard supervision, Five Guys Shift Managers in Bethany handle opening and closing duties, actively coach crew skills, and directly manage guest feedback. This hands-on approach ensures both operational excellence and elevated customer satisfaction.
Shift Managers at Five Guys in Bethany start at $19.00 per hour, with additional income from shared tips and bonus programs based on store performance. This competitive compensation package reflects the role’s leadership demands and local market standards.
Five Guys in Bethany offers a more structured leadership role with clear advancement potential, combined with perks like medical benefits and flexible scheduling. This contrasts with some local eateries where managerial duties and benefits may be less defined.