NexlintoShift Manager
Company : Five Guys
Location : Hartford, CT, 06126
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Shift Manager at Five Guys takes charge of coordinating the team, maintaining food quality, and ensuring swift guest service during their shift. This leadership role requires quick decision-making to keep pace in a fast-moving environment while fostering a positive, team-oriented atmosphere.
Effective Shift Managers excel in communication, multitasking, and team motivation. They balance managing staff responsibilities with upholding health and safety standards, demonstrating reliability and a strong work ethic crucial for thriving in fast-food leadership roles.
Starting as a Shift Manager opens doors to advanced management positions such as Assistant Manager or Store Manager, offering growth opportunities in operational leadership, staff development, and strategic planning within the hospitality sector.
Hartford’s restaurant scene shows steady demand for Shift Managers due to a thriving foodservice sector. Competition remains moderate, with employers valuing candidates who demonstrate leadership experience and adaptability to the local customer base and work culture.
Shift Managers in Hartford typically earn around $18 to $20 per hour, aligning with regional standards. This wage reflects the cost of living and market demand, often supplemented by tips and performance bonuses in establishments like Five Guys.
Five Guys emphasizes team energy, high-quality food standards, and customer satisfaction, offering perks like shared tips and secret shopper bonuses. This combination fosters a unique workplace culture focused on employee growth and rewarding excellent service.
Five Guys provides clear advancement trajectories, on-the-job training, and incentives such as bonuses and benefits. This supportive environment encourages Shift Managers to enhance leadership skills and pursue long-term careers within the company.
Shift Managers at Five Guys in Hartford start at $19.00 per hour, complemented by shared tips and potential bonuses from customer service performance programs, making the total compensation competitive within the local fast-food management market.
Managing peak hours demands quick problem-solving, balancing team dynamics, and maintaining quality under pressure. A Shift Manager overcomes these challenges by leading proactively, delegating effectively, and fostering clear communication to keep operations smooth.
Five Guys offers flexible scheduling options post-training, allowing Shift Managers to select shifts that fit their availability. This approach supports work-life balance while ensuring full-time hour opportunities in a collaborative, energetic workplace.