NexlintoGeneral Manager
Company : Five Guys
Location : Bensenville, IL, 60105
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leading a Five Guys in Bensenville means embracing a fast-paced, team-driven atmosphere where open kitchen interaction and real-time communication set it apart. The focus on cross-training and a vibrant culture of music and camaraderie creates a unique leadership challenge compared to typical restaurant management.
Success leans heavily on inspiring high-energy teams, adaptability to shifting roles, and fostering open communication. At Five Guys, humility combined with a team-first mindset and stamina for a physically demanding environment uniquely positions general managers for growth and impact.
While a high school diploma and leadership experience matter most, holding a ServSafe certification can significantly boost credibility. In Bensenville's competitive market, such credentials demonstrate a commitment to food safety and professionalism, often favored by employers like Five Guys.
General Managers at Five Guys in Bensenville usually earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses tied to restaurant performance. This aligns with regional norms for fast-food leadership positions, reflecting the role's responsibilities and local cost of living.
Bensenville's hospitality sector sees steady demand for experienced leaders, but openings at popular brands like Five Guys attract many applicants. Standing out requires demonstrating strong leadership, stamina, and a passion for the brand’s culture, as employers seek managers who thrive under fast-paced conditions.
Five Guys emphasizes internal advancement, offering ongoing leadership training and pathways into regional or corporate roles. General managers benefit from a supportive culture that values hustle and passion, making it a fertile ground for ambitious professionals eager to climb within the booming burger franchise.
Managing rotating crews and maintaining high-energy service during busy hours requires constant adaptability. Handling inventory, coaching staff, and ensuring customer satisfaction simultaneously, all while staying physically active throughout opening and closing shifts, represents the core daily challenges in this role.
Five Guys fosters a lively environment where music and open kitchens promote transparency and team spirit. General managers must lead with enthusiasm and humility, encouraging vocal collaboration and a customer-first mindset that reflects the brand’s commitment to delivering legendary burgers with a personal touch.
Yes, the role demands high stamina given the fast-paced kitchen environment and standing throughout long shifts. Managers must be energetic and ready to jump into any task, embodying the brand’s dynamic spirit while supporting their crew under high-pressure conditions.
General managers hold full operational responsibility including financial oversight and crew leadership, while assistant managers primarily support these tasks. The general manager role requires strategic decision-making across shifts, making it a pivotal position for driving restaurant success and team cohesion.