Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
At Driven Brands in Scottsdale, the Oil Change Assistant Manager uniquely blends supervisory responsibilities with direct service duties like oil changes and maintenance. This hybrid role demands managing the team on busy days while also actively performing vehicle services, ensuring smooth operations and customer satisfaction.
Success hinges on energy, a customer-first mindset, and the ability to multitask under pressure. Effective communication, safety awareness, and coaching skills are vital in balancing team leadership with efficient vehicle servicing in Scottsdale’s fast-moving automotive scene.
Absolutely. This role offers hands-on experience coupled with leadership exposure, making it a solid stepping stone towards shop management or larger operational roles. Driven Brands supports advancement through paid training and performance bonuses, fostering career momentum.
Employees enjoy free oil changes, competitive hourly wages plus bonuses, and benefits like health insurance and 401(k) matching. These incentives reflect Driven Brands’ commitment to rewarding dedication and promoting employee well-being locally.
Driven Brands emphasizes a blended leadership and technical role with paid training for those without prior automotive experience. Their culture prioritizes safety, customer service, and fast-track advancement, which may contrast with more segmented or less supportive environments.
While helpful, previous automotive experience isn’t mandatory. The company provides paid training to develop skills in oil changes, filter replacements, and light maintenance, allowing motivated individuals to grow into the position effectively.
Salaries generally range between $40,000 and $52,000 annually, factoring in hourly wages, bonuses, and local market trends. Driven Brands’ compensation package also includes benefits which enhance overall earnings potential.
Scottsdale’s automotive service sector is growing, with moderate competition for assistant manager roles. Local demand for skilled leadership combined with customer service excellence creates steady opportunities, especially at companies like Driven Brands.
Scottsdale’s hot temperatures require adaptability, as workers must perform physically demanding tasks outdoors or in service bays. The role demands stamina and safety awareness to handle extended periods of standing and vehicle maintenance in variable weather.
During busy times, the assistant manager oversees workflow, supports team members, and ensures each vehicle service meets quality standards. They balance customer interactions, inventory checks, and sometimes step in to perform oil changes, maintaining smooth shop operations.