Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Apache Junction shows a steady demand for automotive service leadership roles like Oil Change Assistant Manager. With local businesses focusing on quality customer service, candidates with leadership skills and hands-on automotive experience tend to stand out in this moderately competitive market.
While formal automotive certifications are advantageous, many employers in Apache Junction prioritize practical skills and leadership aptitude. Certifications related to vehicle maintenance or safety can boost your profile but are not always mandatory for assistant manager roles in oil change shops.
Successful Oil Change Assistant Managers need a blend of leadership, customer service, and technical skills. Mastery in team coordination, workflow management, and basic vehicle maintenance such as oil and filter changes enhances operational efficiency and customer satisfaction.
This role often serves as a gateway to higher management, including Shop Manager or Operations Manager positions. Gaining expertise in shop operations and team leadership can fast-track advancement, especially in brands like Driven Brands that emphasize internal growth.
Salaries for Oil Change Assistant Managers in Apache Junction generally range from $15 to $22 per hour, influenced by experience and company size. Bonus incentives and benefits like paid training and employee oil change perks often supplement the base pay.
Driven Brands emphasizes a performance-driven culture with paid training and clear advancement paths. Their focus on customer service excellence and team mentorship creates a dynamic environment that supports both leadership growth and technical skill development.
Managing workflow during peak service hours and maintaining safety standards are key challenges. Additionally, mentoring new team members while ensuring consistent service quality requires balancing hands-on involvement with supervisory responsibilities.
Expect physically active work, including lifting up to 50 pounds and navigating service pits. The position involves standing for extended periods and adapting to varying temperatures, reflective of a hands-on automotive environment.
Daily tasks blend operational oversight, customer interaction, and technical maintenance. Activities range from supervising service bays and processing payments to performing oil changes and training staff, ensuring smooth shop operations.
Given the role's physical demands and location, dependable transportation is crucial for timely attendance and managing responsibilities across the shop. This reliability supports consistent leadership presence during operational hours.