Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Coopersburg's restaurant sector shows steady demand for shift managers, especially in popular chains like Five Guys. Candidates with leadership experience and flexible availability tend to stand out, given a moderate local competition level and growth in foodservice roles.
While formal certifications aren't mandatory, food safety training such as ServSafe can enhance a shift manager's profile in Coopersburg. Employers like Five Guys value candidates who demonstrate knowledge in health standards and team leadership to maintain operational excellence.
Effective communication, team supervision, and quick problem-solving are key skills for a shift manager. Additionally, understanding food safety protocols and customer service excellence prepares candidates to lead fast-paced restaurant shifts successfully.
Shift managers often progress to assistant manager or general manager roles by honing leadership abilities and operational expertise. Demonstrating reliability and coaching skills can open doors to broader responsibilities and career advancement in hospitality.
A shift manager orchestrates team assignments, oversees quality and safety, and ensures smooth customer service flow. Their leadership directly influences guest satisfaction and team morale during busy restaurant hours.
Yes, Five Guys offers a starting wage of $19/hour, plus shared tips and bonuses like secret shopper rewards. Additional benefits include free meals during shifts and access to medical and 401(k) plans, supporting shift managers’ well-being and motivation.
Managing a Five Guys shift involves maintaining high-quality food standards and a fast-paced, energetic environment. Unlike some chains, Five Guys emphasizes team camaraderie and customer engagement, demanding proactive leadership and adaptability.
With $19/hour plus tips, Five Guys offers competitive compensation in Coopersburg, typically above average for entry-level managerial roles in quick-service restaurants. This wage, combined with bonuses, makes it attractive amid local fast-food shift manager salaries.
In the Five Guys context, a 'Shift' role focuses on hands-on leadership during specific work periods, managing crew and operations. Unlike general managers, shift managers handle real-time decisions and team guidance without broader administrative duties.
Five Guys promotes flexible scheduling, allowing shift managers to pick up additional shifts when available. This flexibility suits individuals seeking full-time hours or supplemental income within Coopersburg's restaurant employment landscape.