NexlintoShift Manager
Company : Five Guys
Location : Grandville, MI, 49418
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Grandville, Shift Managers uniquely blend hands-on team leadership with a strong focus on guest satisfaction and food safety, supported by perks like shared tips and secret shopper bonuses that set it apart from standard fast-food supervisory jobs.
Success hinges on clear communication, quick decision-making under pressure, empathy to coach crew members, and a passion for maintaining quality standards—all crucial for managing the fast pace and team dynamics at Five Guys in Grandville.
Daily duties include coordinating crew schedules, ensuring food prep meets safety criteria, handling guest feedback professionally, and maintaining operational flow during shifts, which requires adaptability and leadership in a vibrant, customer-focused setting.
While formal certifications aren’t mandatory, Grandville employers often value food safety training and leadership development courses that enhance operational efficiency and compliance with local health regulations.
Grandville’s fast-food sector sees moderate competition for Shift Manager jobs, driven by strong local demand and opportunities at popular chains like Five Guys, requiring candidates to showcase leadership experience and reliability.
Shift Managers at Five Guys in Grandville start at $19.00 per hour, with additional income potential through shared tips and performance-based secret shopper bonuses, making the compensation package highly competitive locally.
Five Guys offers clear development pathways, encouraging Shift Managers to build their leadership skills through on-the-job training, mentorship, and opportunities to move into higher managerial roles within their expanding network.
Five Guys fosters an energetic, team-oriented culture emphasizing positive employee engagement, flexible schedules, and comprehensive benefits, which enhances job satisfaction beyond typical fast-food supervisory roles in Grandville.
Shift Managers are entrusted with start-to-finish accountability for their shifts, including rigorous opening and closing checks to uphold safety and quality, ensuring consistency and smooth transitions between shifts.
Dependability, strong interpersonal skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment distinguish top candidates ready to thrive as Five Guys Shift Managers in Grandville.