NexlintoGeneral Manager
Company : Five Guys
Location : Bethel, CT, 06801
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
A General Manager at Five Guys must excel in real-time communication and team adaptability due to the dynamic kitchen environment. Unlike other roles, it requires hands-on leadership across shifts, blending operational oversight with active crew engagement to maintain the brand’s energetic culture.
Strong motivational skills top the list, as inspiring a diverse crew ensures smooth operations. Additionally, stamina for high-energy environments and the ability to pivot between roles quickly are key traits that set successful restaurant general managers apart.
Many General Managers transition into regional leadership or operations director roles within the growing Five Guys network. The company’s focus on leadership development and performance bonuses supports upward mobility in restaurant management and broader hospitality sectors.
Bethel’s restaurant scene is competitive, with steady openings for managerial roles like General Manager at popular chains such as Five Guys. Local growth in dining options keeps demand moderate to high, especially for candidates with proven leadership and food service experience.
While ServSafe certification is widely appreciated across Connecticut, including Bethel, additional leadership workshops and hospitality courses offered by regional colleges can give candidates a competitive edge in the local job market.
General Managers in Bethel typically earn between $50,000 and $65,000 annually, with Five Guys adding quarterly bonuses tied to restaurant performance. This combination reflects the role’s responsibility level and the local cost of living.
Five Guys emphasizes a people-first approach where cross-training and open kitchen layouts foster transparency and camaraderie. Managers lead with humility and encourage a lively, music-filled environment that energizes both staff and guests.
General Managers at Five Guys act as pivotal leaders, balancing operational excellence with employee development. They contribute directly to financial success by managing costs and enhancing customer service, aligning store performance with corporate growth goals.
Managers in Bethel need to handle fluctuating customer volumes and a rotating crew with diverse backgrounds. Preparing means honing multitasking skills, fostering quick communication, and maintaining high energy to keep pace with the region’s busy dining hours.
Many see assistant general manager positions as critical stepping stones, offering hands-on experience in leadership and operations. This role builds the necessary skills and confidence to eventually take on full General Manager responsibilities.