General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leading at Five Guys in Duncanville means managing a high-energy kitchen with an open layout, emphasizing team communication and cross-training. Unlike some restaurants, the role demands adaptability and stamina while fostering a lively atmosphere with music, setting it apart in Texas's vibrant dining market.
Duncanville's growing hospitality sector has increased competition for leadership roles like General Manager at Five Guys. Candidates with proven people skills and restaurant experience stand out, as local employers prioritize managers who can sustain fast-paced, customer-focused environments amid rising regional hiring.
Success hinges on inspiring teams, maintaining high energy throughout shifts, and adapting to dynamic crew rotations. Emphasizing clear communication and humility cultivates trust, vital for steering operations smoothly in a bustling fast-food setting like Five Guys.
Advancement often leads to regional management or multi-unit oversight roles. Gaining expertise in financial controls, team leadership, and operational efficiency lays a strong foundation for ascending within growing foodservice brands or transitioning into broader general management positions.
Five Guys offers a people-first culture with ongoing leadership development and a bonus program, attractive to those seeking a supportive, growth-oriented employer locally. Its emphasis on teamwork and career progression makes it a preferred option for nearby managerial candidates.
Beyond competitive pay, Five Guys incentivizes with quarterly bonuses tied to store performance and prioritizes leadership training. This approach fosters career growth and a dynamic team culture, differentiating it from many peers in the quick-service industry.
Managers embody the brand's spirit by fostering fun, high-energy shifts paired with classic rock vibes. Leadership here extends beyond operations to nurturing a collaborative team mindset that resonates with Five Guys’ reputation as America’s beloved burger joint.
Typical annual compensation for this role in Duncanville falls between $50,000 and $65,000, factoring in base pay plus quarterly bonuses. This aligns with regional standards for restaurant general managers balancing operational and leadership responsibilities.
Unlike static management roles, it demands real-time problem-solving amidst shifting crew dynamics and multitasking across opening and closing shifts. The emphasis on vocal team communication and energy levels reshapes conventional leadership into a more hands-on, adaptable experience.
Developing stamina, adaptability, and effective communication tops the list, alongside fostering a team-first attitude. Embracing the fast pace and cross-functional crew roles prepares trainees to lead confidently in Five Guys’ dynamic environment.