NexlintoShift Manager
Company : Five Guys
Location : Hammond, IN, 46324
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hammond’s restaurant scene is steadily growing, increasing demand for shift managers, especially at popular chains like Five Guys. Competition is moderate, so having leadership experience and strong communication skills can give candidates an edge in securing a shift management position locally.
While formal certifications aren't mandatory, food safety and alcohol handling permits are highly valued in Hammond’s dining establishments. Shift managers holding ServSafe or equivalent certifications often stand out, ensuring compliance with health regulations and boosting guest confidence.
Effective shift managers excel at team coordination, quick decision-making, and maintaining high service standards. They must lead by example, inspire crew members, and manage operational challenges smoothly to keep shifts running efficiently under pressure.
Starting as a shift manager opens pathways to roles like assistant manager or general manager. Developing skills in staff development, inventory control, and customer relations can accelerate growth, eventually leading to multi-unit management or corporate leadership positions.
Daily duties include supervising crew assignments, ensuring food safety compliance, managing customer satisfaction, and handling opening or closing tasks. Balancing operational flow while coaching team members is key to maintaining Five Guys’ quality and service standards.
Five Guys emphasizes a positive work atmosphere with performance bonuses like secret shopper rewards and shared tips. The flexible scheduling and clear advancement routes foster both team energy and individual career growth beyond typical shift supervisor roles.
Five Guys offers ongoing training, bonus incentives, and benefits such as medical and 401(k) plans, encouraging shift managers to grow professionally while maintaining a work-life balance. Managers receive mentorship to sharpen leadership skills within a supportive culture.
The starting wage is $19.00 per hour, supplemented by shared tips and bonus opportunities. This competitive pay reflects local market rates for restaurant shift managers, rewarding leadership and operational excellence in Hammond’s fast-food sector.
Early morning (first shift) and evening (second shift) slots show higher hiring activity, with some openings for overnight shifts depending on store hours. Flexible availability boosts chances of landing full-shift staffing roles in this area.
Yes, shift managers often have opportunities to pick up additional shifts, increasing their income through hourly wages plus tips and bonuses. This flexibility suits those aiming to maximize earnings while gaining varied experience across shifts.