Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Stafford, VA's restaurant industry is growing steadily, increasing demand for shift managers. Competition remains moderate, with companies like Five Guys offering attractive benefits, making it a favorable location for securing shift leadership positions.
Being a shift lead in Stafford’s burger restaurants involves overseeing crew performance, managing food safety, and ensuring quick customer service. Fast-paced environments require multitasking, team coordination, and handling guest feedback efficiently.
While formal certifications aren't mandatory, having food safety training or a ServSafe certificate can boost your profile for shift manager roles in Stafford, VA, especially in established chains like Five Guys seeking high-quality operational standards.
Effective communication, leadership under pressure, and the ability to motivate teams are key. A standout shift manager also excels at problem-solving on the floor and maintaining consistent food quality and service speed.
Absolutely. Five Guys offers clear career pathways, so excelling as a shift manager can open doors to store management or corporate roles, especially with demonstrated leadership and operational success.
Shift managers at Five Guys in Stafford start at $19.00 per hour, with additional income from shared tips and performance bonuses, providing a competitive wage package in the local fast-food sector.
Five Guys supports shift managers with free meals during shifts, access to medical, dental, and vision benefits, plus a 401(k) plan, fostering a positive work environment alongside flexible scheduling options.
At Five Guys, shift managers enjoy a strong team culture combined with bonus programs like secret shopper rewards, emphasizing both customer satisfaction and employee recognition, setting it apart from typical fast food leadership roles.
While 1-2 years of restaurant or retail leadership is preferred, Five Guys values motivated individuals ready to learn and lead, making it accessible for candidates aiming to step into management with the right attitude.
Five Guys offers flexible scheduling, accommodating full-time hours post-training, which suits managers balancing personal commitments while maintaining effective team supervision during shifts.