General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Colleyville, TX, General Managers at fast-paced restaurants such as Five Guys typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly performance bonuses. This range reflects the region's cost of living and competitive market for restaurant leadership roles.
Excelling as a General Manager demands more than standard leadership—it requires high energy, adaptability to shifting team roles, and a strong team-first mindset. The ability to keep communication flowing seamlessly in a noisy, fast environment is just as vital as motivating and inspiring staff daily.
Managing shifts at a bustling Five Guys means juggling crew rotations, maintaining inventory accuracy, and ensuring customer satisfaction under pressure. The fast tempo demands stamina and quick problem-solving to keep operations running smoothly from open to close.
While a high school diploma is the minimum, certifications such as ServSafe are highly valued in Colleyville's food service sector. These credentials boost credibility, showcasing commitment to food safety and operational excellence sought by employers like Five Guys.
Colleyville presents moderate competition for General Manager positions, especially in popular chains like Five Guys. Its suburban setting attracts candidates seeking manageable commutes and a balanced lifestyle, but the demand for experienced leaders remains strong due to restaurant growth.
Five Guys offers clear advancement pathways for General Managers, including regional leadership roles and specialized operational positions. The company's rapid expansion encourages continuous training and leadership development, making it an ideal place for ambitious managers.
Five Guys' people-first culture fosters a collaborative and lively work atmosphere, meaning General Managers must prioritize team-building and open communication. Engaging with crew members across roles and maintaining a vibrant environment directly impact operational success.
At Five Guys, General Managers are uniquely cross-trained alongside crew, emphasizing versatility and hands-on leadership. Unlike many establishments, this role blends high energy with a music-driven, team-centric vibe, setting it apart within the Colleyville restaurant scene.
Five Guys stands out locally by offering competitive pay, quarterly bonuses linked to store performance, and a dynamic team culture. Its emphasis on leadership growth and a lively, fast-paced setting appeals to candidates prioritizing both career and workplace energy.
Aspiring General Managers should hone strong communication, inventory control, and financial oversight skills. Mastery of multitasking during overlapping shifts and fostering a motivated crew are also critical to thriving in Five Guys’ energetic environment.