NexlintoGeneral Manager
Company : Five Guys
Location : Roselle, IL, 60172
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Roselle, a General Manager combines dynamic team motivation with hands-on oversight of daily restaurant operations. Leading a fast-paced crew requires stamina and adaptability, ensuring smooth shift transitions while maintaining top-quality customer experiences and managing costs effectively.
In Roselle’s competitive food service scene, traits like humility, strong communication, and the ability to inspire diverse teams stand out. Successful managers thrive by fostering collaboration under pressure, adapting quickly to shift changes, and creating an upbeat atmosphere that aligns with Five Guys’ people-first culture.
Five Guys offers growth through expanding managerial roles, potentially progressing toward regional leadership or corporate positions. Emphasizing continuous training and performance bonuses, the company encourages ambitious General Managers to develop skills in operations, financial oversight, and team leadership for upward mobility.
General Managers at Five Guys in Roselle generally earn between $50,000 and $65,000 annually, reflecting local market standards for restaurant leadership. This includes a competitive base pay complemented by quarterly bonuses tied to restaurant performance, rewarding effective team and financial management.
Five Guys stands out with its open kitchen concept and energetic culture blending food passion with classic rock vibes. The General Manager role here demands more than operational management—it requires fostering a lively team environment where adaptability and communication drive both service excellence and staff satisfaction.
Training at Five Guys focuses on cross-functional skills and real-time communication, preparing General Managers to fluidly manage both morning and evening shifts. This approach ensures leaders can seamlessly adapt to evolving crew assignments, maintaining high energy and consistent service quality throughout the day.
While a high school diploma is essential, having ServeSafe certification and prior experience in food service leadership significantly enhances a candidate’s profile in Roselle. These credentials demonstrate commitment to food safety and operational excellence, important factors for competitive hiring locally.
Managers must navigate high customer volume, staff turnover, and fast-paced environments. Success hinges on strong communication, stamina, and the ability to motivate a rotating team. Embracing Five Guys' collaborative culture helps transform these challenges into opportunities for team growth and exceptional guest experiences.
Managing alternating shifts—from early mornings to late evenings—calls for adaptable personal scheduling. Five Guys supports this by fostering a team-oriented atmosphere that values stamina and energy, encouraging managers to balance demanding hours with ongoing leadership development and career growth.
The position requires juggling cost control, inventory management, and crew performance simultaneously. By closely monitoring restaurant financials while coaching staff through fast-paced service periods, General Managers ensure profitability without sacrificing the dynamic team environment that defines Five Guys.