General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leading a Five Guys in Clarendon Hills means thriving in a fast-paced environment where team communication and energy are crucial. The open kitchen layout fosters real-time collaboration, making adaptability and stamina essential compared to more traditional general manager roles.
Successful managers here inspire their crew through humility and a strong team mindset. They maintain high energy levels and motivate staff with clear communication, fostering a collaborative culture that aligns with Five Guys’ people-first approach.
Besides the preferred ServSafe certification, local hospitality management courses and OSHA safety credentials are valued. These certifications demonstrate commitment to food safety and workplace standards, which can boost hiring chances in Clarendon Hills’ competitive market.
Five Guys combines a love for quality burgers with a vibrant atmosphere energized by classic rock tunes. This unique culture creates a workplace where passion for food and an upbeat vibe coexist, enhancing job satisfaction.
Balancing morning and evening shifts requires flexibility and quick decision-making. The dynamic crew rotations and fast service pace mean managers must excel at multitasking to ensure smooth, consistent operations throughout each shift.
General Managers in Clarendon Hills typically earn between $50,000 and $65,000 annually, with additional quarterly bonuses tied to restaurant performance. This compensation reflects the role’s leadership demands and the local cost of living.
Managers actively coach and cross-train crew members across positions, fostering skill growth and versatility. This approach aligns with Five Guys’ culture of teamwork and prepares staff for career advancement within the brand.
Unlike some roles, Five Guys emphasizes a people-first culture with rapid, vocal collaboration and hands-on leadership. General Managers here engage directly in daily operations, promoting a high-energy environment uncommon in many food service jobs.
The company values humility and team-first leadership, encouraging managers to inspire through example rather than authority. This creates a supportive culture that matches Five Guys’ reputation for quality and camaraderie.
Local demand is steady, so candidates with proven leadership in fast-paced food service, strong communication skills, and a passion for team success often gain an edge. Demonstrated adaptability and a positive attitude also make a notable difference.