General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a vibrant, music-filled environment with cross-trained teams, making the General Manager role dynamic and hands-on. Unlike many restaurants, managers actively participate in multiple roles, fostering direct team engagement and fast-paced operational leadership unique to their culture.
Success hinges on inspirational leadership that energizes diverse crews, excellent communication skills, and adaptability to shifting roles throughout the day. Embracing a team-first mindset and maintaining stamina in a lively kitchen environment are crucial traits in this location.
The position offers significant growth, with opportunities to advance into regional or multi-unit management. The company’s rapid expansion and focus on leadership development mean motivated managers in Blairsville can quickly climb corporate ladders within the restaurant industry.
While not mandatory, ServSafe certification is highly regarded locally due to Pennsylvania’s strict food safety standards. Additionally, candidates with some college background and proven leadership in customer-facing roles tend to stand out in Blairsville’s competitive job market.
Blairsville features moderate competition for managerial restaurant jobs, with a growing demand for skilled leaders due to expanding foodservice businesses. Candidates demonstrating robust leadership and adaptability have a distinct advantage in securing positions here.
General Managers in Blairsville typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses tied to restaurant performance, reflecting the region’s cost of living and the fast-paced operational demands.
Five Guys fosters an energetic, music-driven environment where General Managers lead by example, encouraging open communication and role versatility. This approach builds camaraderie and maintains high morale, critical for smooth shift operations in Blairsville's fast-moving settings.
Five Guys invests in ongoing training and leadership growth, offering hands-on experience across all restaurant functions. This holistic approach equips General Managers with skills to manage finances, coach teams, and optimize customer service, preparing them for broader management roles.
Yes, shifts commonly span from early mornings to late evenings, including weekends, requiring flexibility. Blairsville’s General Managers adapt to these schedules to oversee full restaurant operations, ensuring consistent service quality during peak hours.
The position demands high energy and stamina with variable shifts, but Five Guys' supportive culture and team focus help mitigate stress. Blairsville’s community-oriented lifestyle complements this balance, allowing managers to connect locally while advancing their careers.