NexlintoShift Manager
Company : Five Guys
Location : Albion, MI, 49224
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys in Albion emphasizes team-driven leadership and guest satisfaction during each shift. Compared to other burger chains, shift managers here often benefit from flexible scheduling, shared tips, and a lively work culture, creating a unique blend of responsibility and employee rewards.
Strong communication and the ability to motivate a team under pressure are key. Even with limited restaurant background, demonstrating reliability, problem-solving skills, and a passion for quality service can set shift managers apart and help them thrive in fast-paced environments.
Shift supervisors juggle staffing demands, ensuring food safety, and maintaining swift customer service. Handling unexpected absences or rush hours and coaching crew members while keeping morale high are common hurdles that require agility and leadership.
Albion's market shows steady demand for shift managers, especially in popular chains like Five Guys. Applicants should anticipate moderate competition, with employers valuing candidates who combine leadership experience and strong interpersonal skills tailored to local community standards.
While formal certifications aren't mandatory, food safety training and leadership workshops are highly regarded. Local employers often favor candidates who possess ServSafe certification or similar credentials that demonstrate commitment to health standards and team management.
Starting at $19.00/hour plus shared tips and bonuses, Five Guys offers competitive pay that aligns well with Albion's cost of living. Additional benefits like healthcare options and 401(k) plans enhance the overall compensation package for shift managers.
The culture promotes energetic teamwork and open communication, enabling shift managers to lead effectively. Flexible scheduling and opportunities for career growth help managers balance operational demands with personal development.
Shift managers oversee quality control, ensure quick service, and address customer feedback promptly. Their leadership ensures each team member delivers friendly and accurate service, directly impacting guest satisfaction and repeat business.
Career advancement can lead to store management or regional leadership roles. Five Guys encourages skill-building through hands-on experience and training programs, fostering long-term professional development within the restaurant industry.
Yes, apart from standard wages, the secret shopper bonus program rewards shift supervisors based on customer service and store performance, making Five Guys stand out by offering tangible incentives linked to operational excellence.