NexlintoShift Manager
Company : Five Guys
Location : Monroe, CT, 06468
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift management at Five Guys in Monroe combines fast-paced team coordination with a strong emphasis on guest satisfaction and quality control. The role demands quick decision-making during busy periods, fostering a positive team culture, and maintaining high safety standards unique to Five Guys' operational style.
Successful Shift Managers thrive by demonstrating clear communication, adaptability under pressure, and hands-on coaching. Leading by example, especially during peak hours, ensures smooth operations and motivates crew members to maintain consistent food quality and fast, friendly service.
Many Shift Managers progress to assistant or general manager positions, leveraging their operational experience. The role builds foundational leadership skills applicable to broader hospitality management or corporate roles within growing restaurant chains like Five Guys.
Five Guys provides Shift Managers with perks such as shared tips, secret shopper bonuses, free meals during shifts, and comprehensive benefits packages including 401(k). These incentives enhance job satisfaction beyond typical hourly wages common in Monroe's restaurant sector.
The energetic, team-focused culture at Five Guys fosters a collaborative environment where Shift Managers actively support crew development and guest engagement. This culture encourages proactive problem-solving and a hands-on leadership style, vital for maintaining the brand’s quality standards.
Shift Manager salaries in Monroe typically range from $17 to $22 per hour depending on experience. Five Guys offers a competitive starting wage of $19 per hour, plus tips and bonuses, which aligns well with local market standards for restaurant supervisory positions.
Five Guys emphasizes flexible scheduling, enabling Shift Managers to manage full-time hours post-training while accommodating personal needs. This flexibility is especially valuable in Monroe, where balancing work-life demands is a common concern among restaurant professionals.
Monroe's restaurant sector shows steady demand for skilled Shift Managers, with competition influenced by local economic factors. Five Guys’ brand recognition and benefits package often attract strong candidates, but leadership experience remains a key differentiator.
Shift Managers often navigate staffing shortages, high customer volume, and quality control under pressure. Effective strategies include clear task delegation, real-time coaching, and maintaining open communication to resolve issues swiftly and uphold Five Guys’ service standards.
While formal certifications are not always mandatory, food safety training and leadership development courses can significantly boost a Shift Manager’s capability. Five Guys supports on-the-job training, emphasizing practical skill-building tailored to their operational needs.