NexlintoShift Manager
Company : Five Guys
Location : Gary, IN, 46404
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Gary, IN, shift managers experience a dynamic work environment emphasizing team energy and guest satisfaction. Unlike some chains, Five Guys offers shared tips and bonus incentives, plus flexible scheduling that supports growth in a positive, fast-paced setting.
Effective communication, quick decision-making, and the ability to motivate crew members are essential. A shift lead must balance operational oversight with hands-on support, ensuring quality service while fostering teamwork during high-pressure periods.
While 1-2 years of leadership in restaurants or retail is preferred, strong interpersonal skills and a proactive attitude can sometimes compensate. Demonstrating responsibility and eagerness to learn often weighs heavily in hiring decisions.
Many assume shift managers only enforce rules, but the role involves coaching, problem-solving, and enhancing customer experience. It's less about authority and more about leading by example to maintain smooth, efficient operations.
Local employers often value food safety certifications like ServSafe, especially in Indiana. Candidates with such credentials tend to stand out, reflecting a commitment to compliance and guest safety.
Gary's restaurant sector sees moderate competition for shift manager roles, with demand growing due to expanding foodservice outlets. Candidates with flexible availability and leadership experience have better chances to secure positions quickly.
Shift managers at Five Guys in Gary start around $19.00 per hour, supplemented by shared tips and bonus opportunities. This reflects competitive wages aligned with local market rates for restaurant supervisory roles.
Five Guys encourages shift managers to actively coach crew members while overseeing shift logistics. This dual focus promotes a culture of continuous improvement and ensures service standards remain consistently high.
The Five Guys shift manager role blends leadership with hands-on involvement in food prep and guest interactions. Unlike some supervisor jobs that lean heavily on administrative tasks, this position demands visible energy and direct team engagement.
Five Guys offers clear advancement paths, training programs, and bonus incentives, empowering shift managers in Gary to develop skills and move into higher leadership roles within the company’s expanding footprint.