NexlintoGeneral Manager
Company : Five Guys
Location : Brookfield, IL, 60513
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Success as a General Manager at Five Guys demands high energy, adaptability, and strong communication skills. Inspiring teams with humility and maintaining stamina during busy shifts are critical, especially in Brookfield's dynamic hospitality environment.
Five Guys fosters rapid career growth, with advancement paths from General Manager to regional leadership roles. The company’s focus on leadership development and team collaboration in Brookfield helps managers build skills for broader operational responsibilities.
Five Guys emphasizes a people-first culture and cross-training across all positions, creating a collaborative and energetic atmosphere. Unlike many peers, managers engage directly with team members and customers, blending operational oversight with hands-on involvement.
While a high school diploma and leadership experience are fundamental, having a ServSafe certification is advantageous. In Brookfield’s competitive market, these credentials demonstrate food safety knowledge and enhance managerial credibility.
General Managers at Five Guys in Brookfield can expect an annual salary roughly between $50,000 and $65,000, complemented by quarterly bonuses. These figures align with local cost of living and the demands of managing high-volume restaurant operations.
Brookfield's growing suburban population increases demand for experienced General Managers in quick-service restaurants. Competition remains moderate, with employers seeking leaders who can handle fast-paced environments and diverse teams effectively.
Managing in Brookfield means balancing peak suburban dining hours with community expectations for speedy service. High employee turnover and maintaining team energy during long shifts are common challenges specific to this location.
Five Guys expects General Managers to embody a team-first mindset, encouraging open communication and fostering a fun, music-driven environment. This culture translates into hands-on leadership and active participation in daily operations.
Beyond competitive pay, Five Guys provides quarterly bonuses tied to restaurant performance and ongoing leadership training. This blend of financial incentives and professional growth opportunities creates a motivating workplace.
General Managers juggle opening and closing shifts, overseeing inventory, coaching staff, and ensuring smooth operations from start to finish. This rotational responsibility demands flexibility and strong organizational skills.