NexlintoShift Manager
Company : Five Guys
Location : Munster, IN, 46321
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Munster, a Shift Manager navigates quick service by actively supervising crew while maintaining quality. Leading by example, they ensure stations run smoothly and guests receive prompt, friendly attention, blending operational oversight with hands-on teamwork in a dynamic setting.
Effective Shift leaders thrive on strong communication, dependability, and a passion for hospitality. They motivate their crew, uphold safety standards, and adapt swiftly to challenges, fostering a positive atmosphere that keeps both staff and customers engaged and satisfied.
Shift managers in Munster contribute by coaching crew members, managing shift workflows, and addressing performance feedback. Their hands-on involvement in training and staff support directly impacts service quality, leading to improved customer satisfaction and store success.
Munster presents a moderately competitive landscape for Shift Manager roles, with a steady demand in the food service sector. Candidates with leadership experience and strong interpersonal skills tend to stand out, as businesses seek reliable managers who drive team efficiency.
While not mandatory, certifications like ServSafe Food Protection Manager or similar local health safety credentials can boost a Shift Manager’s profile in Munster, demonstrating commitment to food safety and regulatory compliance valued by employers.
Shift Managers at Five Guys in Munster generally start around $19 per hour, complemented by shared tips and bonus programs. This combination can elevate overall earnings, rewarding managers for effective leadership and exceptional customer service during their shifts.
Five Guys emphasizes upward mobility; Shift Managers can progress by mastering operational leadership and team management. Demonstrating reliability and skill often opens doors to higher managerial roles or corporate opportunities, supporting long-term career development.
Opening and closing shifts require the Shift Manager to handle critical tasks like store setup, cash reconciliation, and ensuring cleanliness standards. These duties demand meticulous attention to detail and accountability, differentiating these shifts from routine operational periods.
Five Guys fosters a vibrant, team-oriented culture with an emphasis on quality and guest satisfaction. Shift Managers often find a supportive environment that values energy and leadership, standing out from competitors by combining strong brand identity with employee-focused benefits.
While titles vary, a Shift Manager typically takes broader ownership of shift operations, including staffing decisions and performance coaching. Shift Supervisors might focus more on direct crew oversight, but Managers carry added responsibilities for overall shift success and strategic execution.