Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Florham Park, the Shift Manager plays a pivotal role in energizing crew members, coordinating tasks seamlessly during peak times, and ensuring quality customer service. This leadership position demands quick decision-making to maintain smooth operations and positive morale throughout the shift.
Effective Shift Managers in NJ often combine 1-2 years of hands-on leadership with strong communication skills and a passion for food quality. Experience in fast-paced restaurant environments, like those in Florham Park, strengthens their ability to manage team workflows and uphold safety standards efficiently.
Managing off-peak or night shifts in Florham Park requires adaptability to fluctuating customer volumes and maintaining staff motivation when fewer resources are available. Shift Managers must prioritize safety protocols and ensure consistent service quality despite reduced daylight hours or leaner crews.
Five Guys emphasizes a supportive work culture, combining competitive wages with bonus incentives like secret shopper rewards. Their shift managers benefit from flexible schedules and a team-focused environment, which contrasts with more rigid managerial roles found at some competitors in Florham Park.
Five Guys offers clear advancement routes backed by comprehensive training and leadership development. Florham Park managers gain valuable experience in operational ownership and team coaching that can accelerate progression into higher management roles within the rapidly growing burger franchise.
While not always mandatory, certifications like ServSafe food handler and local health compliance training can enhance a Shift Manager’s credentials in Florham Park. These credentials help ensure adherence to stringent food safety practices vital in NJ’s competitive fast-food landscape.
Starting wages for Five Guys Shift Managers in Florham Park begin at $19.00 per hour, supplemented by shared tips and performance bonuses. This combination often elevates overall earnings beyond base pay, rewarding managers for both leadership and customer satisfaction.
Florham Park shows steady demand for skilled Shift Managers in quick-service restaurants due to a bustling local economy and strong dining culture. Candidates with leadership experience often find multiple openings, making it a favorable market for those wanting to enter or grow in this role.
Daily hurdles include balancing fast-paced service demands with crew coordination, managing food safety compliance, and promptly addressing guest feedback. In Florham Park, the emphasis is on maintaining a vibrant environment that reflects Five Guys’ brand while adapting to local customer expectations.
The Shift Manager acts as a linchpin ensuring smooth shift transitions, staff motivation, and quality control. In Florham Park, this role directly impacts customer loyalty through hands-on leadership, making it central to Five Guys’ reputation for top-tier burgers and service excellence.