NexlintoShift Manager
Company : Five Guys
Location : Alpharetta, GA, 30023
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Alpharetta's growing hospitality sector means shift manager positions face moderate competition. Local demand favors candidates with proven leadership in fast-paced environments, particularly in well-known brands, making experience and interpersonal skills key to standing out in this area.
While formal certifications aren't mandatory, food safety and workplace leadership certifications popular in Alpharetta restaurants enhance a shift manager’s profile. Credentials like ServSafe or local health compliance training signal readiness to uphold quality and safety standards effectively.
Managing crew dynamics, ensuring smooth station coverage, and promptly addressing guest concerns are daily hurdles. Shift managers also juggle maintaining food quality under pressure and providing real-time coaching, requiring adaptability and strong communication skills throughout their shift.
Beyond multitasking, top shift managers excel with proactive team motivation, conflict resolution, and operational oversight. Being approachable and setting clear expectations drive team cohesion, directly impacting service speed and guest satisfaction.
Shift management hones leadership and operational expertise, serving as a springboard to roles like store manager or regional supervisor. Demonstrating consistent performance in this position builds the foundation for broader managerial responsibilities in larger chains or corporate environments.
Five Guys provides a competitive $19/hour starting wage plus shared tips, bonuses from secret shopper programs, and free meals during shifts. Benefits include medical coverage and 401(k) plans, fostering a supportive workplace that values growth and team energy.
Shift managers are the frontline ambassadors, tasked with maintaining fast, friendly service while upholding food quality. They lead by example, ensuring the team embodies the brand’s energetic spirit and delivers consistent guest satisfaction every shift.
Shift managers in Alpharetta typically earn between $18 to $22 per hour, with Five Guys offering a starting wage at $19 plus shared tips and bonuses. This competitive pay reflects local market rates and the role’s leadership demands within fast-casual dining.