NexlintoShift Lead
Company : Five Guys
Location : Dyer, IN, 46311
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Dyer drives daily success by managing crew tasks, ensuring food quality, and maintaining service standards. Their leadership impacts customer satisfaction and team morale, making this role essential for smooth operations and fostering a productive workplace culture.
Effective communication, adaptability, and motivating team members stand out as crucial traits. A Shift Lead must handle pressures calmly, guide diverse crews, and uphold high-quality standards, ensuring both operational excellence and positive guest experiences.
Absolutely. Shift Leads often move toward management roles, gaining skills in team supervision and operational control. Five Guys supports growth with mentorship and performance reviews, making it a stepping stone for ambitious candidates seeking leadership in hospitality.
Dyer's local workforce dynamics and customer expectations shape daily challenges. Shift Leads here might navigate a tight labor market and emphasize community engagement, balancing operational demands with the town’s service culture to maintain high standards.
Considering Dyer’s suburban layout, proximity to the restaurant can reduce commute stress, allowing flexible shift coverage. Local traffic patterns and access to public transit or carpooling options also influence timely shift starts and overall work-life balance.
Demand for experienced Shift Leads in Dyer is moderate but growing as the foodservice industry expands locally. Candidates with proven leadership and customer service skills tend to stand out, especially those ready to commit to team development and operational excellence.
Five Guys rewards Shift Leads with a competitive hourly wage starting at $19, plus tips and bonuses, free meals during shifts, and a supportive team culture. Additionally, benefits like medical coverage and 401(k) options enhance long-term employment value.
Prior leadership experience is highly advantageous as it equips candidates with skills in managing fast-paced environments, coaching teams, and maintaining operational standards. This experience ensures readiness for the multitasking and decision-making demands of the role.
Yes, Five Guys emphasizes real-time feedback and mentorship programs tailored for Shift Leads. This approach helps build leadership capabilities, supports continuous learning, and prepares employees for advancement within the company.
Shift Leads at Five Guys in Dyer start at around $19 per hour, with additional income from tips and performance bonuses. Factoring in weekly secret shopper rewards, total compensation frequently exceeds base pay, making this role financially competitive in the local market.