Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers in Avondale Estates excel by combining strong interpersonal skills with quick decision-making to keep operations smooth during busy hours. Managing crew, ensuring food safety, and maintaining customer satisfaction are key, especially in vibrant local dining scenes like Five Guys.
While no mandatory certifications are required, local employers value food safety and leadership training. Courses like ServSafe or hospitality management workshops can enhance your profile, giving you an edge in Avondale Estates’ competitive restaurant market.
Effective shift managers demonstrate proactive communication, adaptability during peak hours, and a hands-on approach to team coaching. Their ability to inspire crew members while upholding strict quality and safety standards distinguishes them in fast food settings.
Starting as a shift manager opens doors to roles like assistant manager or general manager. Continuous skill development, such as mastering staff scheduling and customer relations, can accelerate advancement within popular chains like Five Guys and beyond.
Shift managers typically hold broader accountability, including managing shift operations, coaching staff, and handling guest feedback, whereas shift leaders focus more on executing tasks and supervising specific stations during a shift.
At Five Guys in Avondale Estates, shift managers act as vital connectors between crew and management, fostering an energetic work environment that values teamwork and quality, supported by incentives like bonus programs and flexible scheduling.
Five Guys provides shift managers a competitive starting wage of $19/hour, shared tips, bonus opportunities, and free meals during shifts. These benefits, combined with medical and 401(k) plans, make it an attractive workplace in Avondale Estates.
Shift managers in Avondale Estates typically earn between $18 and $22 per hour, with Five Guys offering a $19 starting wage plus tips and bonuses. This competitive pay aligns well with local living costs and restaurant industry standards.
Night shifts can involve fewer staff, requiring stronger multitasking and leadership to maintain service quality. Adapting to quieter but critical operational tasks and managing smaller teams effectively are essential for success in Avondale Estates’ night roles.
While 1-2 years of leadership experience is preferred, Five Guys values candidates who show responsibility, a strong work ethic, and eagerness to learn. Training programs support newcomers stepping into management within their Avondale Estates stores.