Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in Haymarket involves a unique blend of high-energy team coordination and hands-on quality control, focusing on exceptional guest experiences. Unlike some fast-food roles, you’ll also engage with secret shopper incentives and enjoy flexible scheduling tailored to the local workforce dynamics.
Locally, managers with strong communication skills, adaptability to fast-paced environments, and experience in staff development stand out. Employers value candidates who can motivate diverse teams and maintain food safety standards, especially in competitive places like Haymarket where customer expectations are high.
While not always mandatory, certifications like ServSafe or local food handler permits enhance a candidate’s profile. In Virginia and Haymarket, possessing these can signal a commitment to safety and professionalism, giving shift managers an edge in both hiring and career progression.
Night shifts can bring reduced staffing and higher pressure to maintain service speed. Successful managers in this environment emphasize clear communication, proactive task delegation, and quick resolution of guest concerns to ensure smooth operations and uphold Five Guys’ quality standards.
Absolutely. Five Guys promotes internal advancement, encouraging shift managers to develop leadership skills with pathways to store management roles. The emphasis on coaching and performance feedback fosters continuous growth within the company’s expanding footprint around Haymarket.
Starting wages at $19.00/hour plus tips and bonuses position Five Guys competitively in Haymarket’s market. This rate aligns well with regional standards for restaurant supervisory jobs, making it an attractive option for those seeking rewarding compensation in a fast-food leadership role.
Five Guys fosters a team-focused culture by offering free meals, flexible shifts, and bonus incentives like secret shopper programs. These benefits, combined with clear communication and leadership support, help shift managers sustain morale and deliver consistent guest satisfaction.
Shift managers oversee crew assignments, ensure all stations meet safety and quality standards, and handle guest feedback professionally. They also lead training efforts and monitor team performance, making sure every shift runs smoothly from opening to closing.
Haymarket’s growing food service sector means steady demand for capable shift managers, particularly in popular chains like Five Guys. Job seekers benefit from this trend as it offers multiple openings and chances to join vibrant teams in a community with expanding dining options.
Five Guys provides a dynamic leadership experience with competitive pay, shared tips, and comprehensive benefits. Unlike some competitors, it emphasizes team development, secret shopper bonuses, and a positive work culture, all within the welcoming Haymarket community.