NexlintoShift Lead
Company : Five Guys
Location : Hammond, IN, 46320
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Hammond, a shift lead not only supervises daily operations but also actively mentors team members, ensuring high standards in food quality and customer service. The position emphasizes hands-on leadership combined with opportunities for career advancement in a vibrant, team-centered atmosphere.
Candidates should emphasize strong communication abilities, team motivation skills, and a track record in managing fast-paced food service environments. Demonstrating dependability and a proactive attitude tailored to Hammond’s service standards can significantly boost hiring chances.
Daily tasks include coordinating crew assignments, ensuring cleanliness and food safety compliance, swiftly addressing guest issues, and steering the team to meet operational goals. Leadership here is about balancing hands-on management with fostering a positive workspace.
Hammond's restaurant sector sees moderate demand for supervisory roles like shift leads, with steady openings due to turnover and growth. Candidates who demonstrate local knowledge and adaptability often find quicker placement amid a community-focused hiring environment.
Yes, employees benefit from a competitive $19/hour starting pay, plus tips and bonuses. Additional perks include free meals, a supportive team culture, and eligibility for medical, dental, vision, and 401(k) plans, making it a rewarding position in the Hammond area.
While formal certifications aren’t strictly required, food safety knowledge and prior leadership experience in similar environments are highly valued. Familiarity with local health codes and proactive management skills can set applicants apart in Hammond’s competitive market.
Five Guys views the shift lead role as a stepping stone toward management, offering mentorship and real-time feedback. This approach encourages growth by entrusting shift leads with operational duties while grooming them for higher leadership positions locally.
Five Guys emphasizes a fun, team-oriented culture where shift leads have direct influence on guest experiences and team morale. Unlike some chains, there’s a strong focus on mentorship, bonuses like the secret shopper reward, and transparent career progression.
Considering Hammond’s market, $19/hour plus tips and bonuses places Five Guys’ shift lead pay above many entry-level supervisory roles, reflecting the position’s leadership demands and the company’s commitment to rewarding performance in the region.
Shift leads at Five Guys typically cover varied shifts including opening and closing duties, with schedules designed to balance operational needs and team availability. Flexibility and readiness to manage different shift times are essential for success in Hammond’s dynamic environment.