Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Elkins, the Shift Manager plays a crucial role by motivating crew members while ensuring guests receive prompt, friendly service. This balance drives store performance and creates a positive dining atmosphere, essential for maintaining the brand’s top-quality experience.
Serving as a Shift Manager provides hands-on leadership experience in a fast-paced environment, fostering skills like team coaching and operational oversight. At Five Guys, this role is a stepping stone to higher management positions, supported by clear development paths tailored for growth.
Employers in Elkins typically seek candidates with 1-2 years of restaurant leadership experience, strong communication skills, and a passion for customer service. Demonstrating dependability and adaptability in a busy setting can greatly improve chances in local shift supervisor job searches.
Yes, Five Guys offers flexible scheduling initially, with full-time hours available post-training. This flexibility suits individuals balancing personal commitments while pursuing steady employment in the local shift manager job market.
Elkins’ community size and workforce dynamics influence shift management duties, including managing peak local dining times and adapting to seasonal customer flows. Understanding regional customer preferences helps optimize team scheduling and service quality.
Five Guys attracts strong applicants due to attractive wages and benefits, making the hiring process moderately competitive. Candidates with proven leadership in fast food or retail environments stand out in Elkins’ job market.
Five Guys emphasizes team energy and quality standards, with perks like shared tips and secret shopper bonuses. This creates a unique management atmosphere focused on both employee engagement and delivering exceptional guest experiences.
Shift Managers at Five Guys in Elkins start at $19.00 per hour, complemented by shared tips and bonus opportunities. This competitive wage reflects the management responsibilities and local market conditions.
While both focus on supervising crew during shifts, a Five Guys Shift Manager handles operational ownership, including opening and closing duties, coaching staff, and ensuring compliance with safety standards, elevating the leadership scope beyond routine tasks.
Five Guys in Elkins fosters a positive, energetic workplace where teamwork and employee growth are prioritized. Candidates should anticipate a supportive environment with opportunities for skill development and recognition through incentives like secret shopper bonuses.