NexlintoShift Lead
Company : Five Guys
Location : Hobart, IN, 46342
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Mastering communication, team motivation, and quick decision-making is vital for a Shift Lead in fast-food. These skills help maintain smooth operations, resolve conflicts promptly, and foster a positive work atmosphere, all crucial for managing high-paced shifts at places like Five Guys.
A Shift Lead’s day involves assigning tasks, overseeing food prep quality, mentoring staff, and addressing customer issues. They also ensure cleanliness and safety standards are met, balancing operational duties with team support to keep the shift running efficiently.
Shift Leads often advance to assistant manager or store manager roles, gaining broader responsibilities such as budgeting and staffing. This position lays the groundwork for long-term management careers within restaurants by developing leadership and operational expertise.
While formal certifications aren’t mandatory, food safety training like ServSafe can boost employability in Hobart’s food service sector. Local employers often value candidates with proven knowledge of health standards, which aligns well with Five Guys’ quality focus.
Hobart experiences moderate demand for Shift Leads due to its growing hospitality sector. While competition exists, candidates demonstrating leadership experience and strong interpersonal skills tend to stand out amid local job seekers.
Five Guys emphasizes team camaraderie and real-time feedback, creating an engaging environment for Shift Leads. Unlike many chains, this culture supports mentorship and employee growth, making leadership roles more dynamic and rewarding.
At Five Guys, Shift Leads not only manage operations but also share secret shopper bonuses with their team, fostering shared accountability. The role also includes hands-on coaching and ensuring top food quality, which distinguishes it from other fast-food leadership jobs.
With a base pay starting at $19.00/hour plus tips and bonuses, Five Guys offers above-average compensation in Hobart’s fast-food market. This competitive rate reflects the leadership responsibilities and supports attracting qualified candidates.
First shift managers often juggle opening duties, crew readiness, and early customer service peaks. Preparation involves strong organizational skills, ensuring stock and cleanliness, and motivating team members to set a positive tone for the day.
Weekend shifts usually bring higher customer volume, requiring Shift Leads to manage faster-paced operations and maintain team energy. Effective delegation and clear communication become especially critical to handle the increased demands smoothly.