NexlintoShift Manager
Company : Five Guys
Location : Roslyn, NY, 11576
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Roslyn's vibrant food scene drives steady demand for Shift Managers, especially in popular chains like Five Guys. Candidates often face moderate competition, requiring strong leadership skills and familiarity with fast-paced restaurant environments to stand out among applicants.
While New York State doesn't mandate special certifications for Shift Managers, familiarity with local food safety laws and health codes is critical. Many employers in Roslyn value ServSafe certification, which ensures compliance with hygiene and safety standards.
Effective communication, conflict resolution, and the ability to motivate a diverse team are key leadership traits. Shift Managers who can multitask, maintain quality control, and foster a positive work culture typically excel in managing fast-paced restaurant shifts.
Employers often prefer candidates with 1-2 years of supervisory experience in restaurant or retail environments. Such backgrounds demonstrate practical leadership, familiarity with customer service challenges, and the ability to manage operational workflows efficiently.
Five Guys promotes from within, offering Shift Managers opportunities to develop managerial competencies and advance to store management or corporate roles. Hands-on leadership during shifts builds operational expertise valuable for long-term hospitality careers.
Five Guys emphasizes fresh, made-to-order meals, requiring Shift Managers to ensure precise food prep and maintain high-quality standards. Managing fast service while upholding their brand’s reputation for customer satisfaction demands attentive coordination and strong team oversight.
Shift Managers at Five Guys play a pivotal role in onboarding new crew members, coaching team skills, and fostering a collaborative environment. This blend of operational responsibility and mentorship helps sustain high performance and customer service excellence.
Shift Managers in Roslyn generally earn between $17 and $20 per hour depending on experience. Five Guys offers a competitive starting wage of $19 per hour, supplemented by shared tips and bonuses, positioning it favorably within the local market.
Yes, Five Guys supports flexible scheduling options, especially after initial training. This helps Shift Managers balance full-time hours with personal commitments, a valued feature in Roslyn’s diverse workforce.
Opening and closing duties include ensuring all stations are staffed, verifying food safety compliance, managing cash handling, and addressing any operational issues. Shift Managers must maintain store readiness and deliver consistent guest experiences across all shifts.