NexlintoShift Manager
Company : Five Guys
Location : Hanover Park, IL, 60133
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hanover Park's restaurant industry has seen steady growth, increasing demand for shift managers. Local eateries and chains like Five Guys actively seek experienced leaders to maintain smooth operations. This competition means candidates with leadership skills and flexible availability often stand out in the hiring process.
While formal certifications aren't always mandatory in Hanover Park, food safety training such as ServSafe certification is highly valued. It demonstrates commitment to health standards, which is crucial when managing shifts in fast-paced restaurants like Five Guys, enhancing your candidacy.
Successful shift managers excel at motivating their team, managing time efficiently, and resolving conflicts quickly. They lead by example, ensuring quality service and safety standards are met consistently, which fosters a positive work environment and efficient shift operations.
Shift managers often progress to assistant manager and general manager roles by honing skills in staff development, inventory management, and operational strategy. Demonstrating reliability and leadership in fast-food settings like Five Guys can open doors to broader hospitality management opportunities.
Shift leaders must juggle coordinating staff schedules, maintaining food quality, and handling unexpected customer concerns. Balancing these tasks in a fast-paced environment requires quick decision-making and strong communication skills to keep the shift running smoothly.
Five Guys emphasizes team energy and quality, rewarding shift managers with perks like shared tips and secret shopper bonuses. The culture promotes growth and flexibility, setting it apart from more rigid fast-food chains, which can enhance job satisfaction and career development.
The Hanover Park location benefits from a tight-knit community vibe and steady customer flow, which supports consistent team performance. Additionally, local wage standards paired with Five Guys’ bonus programs make it a competitive option for shift managers seeking growth in Illinois.
Shift managers in this area typically start at around $19.00 per hour, supplemented by shared tips and performance bonuses. This competitive wage package reflects local cost of living and industry standards, rewarding leadership and commitment during shifts.
Emphasizing your leadership experience, communication skills, and ability to maintain safety standards will strengthen your application. Employers also value adaptability in fast-paced settings, making examples of team supervision and customer service particularly impactful.
Yes, after completing training, shift managers at Five Guys can access full-time hours with flexible scheduling options. This accommodates varying lifestyle needs while ensuring reliable coverage for busy shifts, appealing to professionals seeking both stability and adaptability.