Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
This position uniquely combines overseeing shop operations and coaching teams while also performing oil changes and light vehicle maintenance. In Lewisville’s fast-paced market, balancing these duties ensures efficient service delivery, strong team dynamics, and excellent customer satisfaction.
Working as an assistant manager involves tasks like lifting up to 50 pounds, maneuvering around service pits, and standing for extended periods. These physical requirements are essential to maintaining shop safety and smooth operations in busy automotive environments.
Employers prioritize leadership potential, customer service excellence, and basic automotive maintenance skills. Being able to manage workflow, mentor staff, and handle service procedures efficiently makes candidates stand out in highly competitive oil change job markets.
While formal automotive certifications can boost your profile, local employers such as Driven Brands often emphasize paid training and hands-on experience. However, safety and operational credentials related to automotive service can enhance hiring chances in this region.
Lewisville’s automotive service sector is moderately competitive, with multiple shops hiring. Demonstrating leadership skills, flexibility during peak hours, and a proactive attitude toward vehicle maintenance can significantly improve your chances.
Driven Brands provides paid training, bonus opportunities, health benefits, and a 401(k) match. Fast-track advancement is encouraged, making it an attractive employer for those aiming to build a long-term career in automotive management.
Driven Brands emphasizes a combination of operational leadership and hands-on technical tasks, supported by structured training and employee perks like free oil changes. This dual focus fosters a dynamic work environment uncommon in many competitors.
In Lewisville, TX, Oil Change Assistant Managers generally earn between $15 and $20 per hour, with additional bonus opportunities. Compensation aligns with the region’s cost of living and the role’s blend of supervisory and technical responsibilities.
A typical day involves managing shop workflow, assisting with vehicle services like oil changes, coaching new hires, and ensuring safety protocols. The role demands multitasking while maintaining a customer-focused approach to keep operations running smoothly.
Stepping up requires quick decision-making to handle operational issues, managing staff conflicts, and maintaining service quality under pressure. Adaptability and strong communication skills are critical to successfully maintaining shop performance during such times.