Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership, combining team coaching with operational accountability. In Aubrey, TX, Shift Leads not only manage daily tasks but also foster a supportive culture, ensuring food quality and customer satisfaction, which sets this role apart from typical fast-food supervisory jobs.
Starting as a Shift Lead often opens doors to management roles within hospitality. It builds skills in team leadership, operations, and customer service, creating a solid foundation for higher responsibilities like assistant manager or store manager, especially in growth-focused companies.
Strong communication, adaptability, and motivational abilities are key. Experience managing diverse teams under pressure, ensuring food safety, and delivering consistent guest experiences are highly valued by employers in Aubrey’s competitive restaurant market.
While formal certifications aren’t always mandatory, food safety training and ServSafe certification boost a candidate's appeal. Employers in Aubrey appreciate leadership candidates with proven knowledge of health regulations and team management best practices.
Shift Leads at Five Guys in Aubrey can expect a base pay starting around $19 per hour, with additional earnings from tips and performance bonuses like secret shopper incentives, making the overall compensation competitive within the restaurant sector.
Five Guys offers ongoing mentorship, real-time feedback, and clear promotion paths. Shift Leads benefit from a team-oriented culture, regular performance reviews, and bonus programs designed to reward leadership excellence in Aubrey’s local market.
In Aubrey, Shift Leads may navigate tighter labor pools and build stronger community ties. Balancing high service standards with local customer expectations and fostering teamwork in a close-knit environment requires tailored leadership approaches.
Demand for shift leads in Aubrey is steady but competitive due to the city’s growth. Positions at popular brands like Five Guys often fill within weeks as employers seek candidates who can quickly adapt to leadership and operational demands.
Five Guys combines competitive pay with structured growth opportunities and a strong team culture, which may surpass smaller local eateries. The brand’s emphasis on quality and employee support often makes its leadership roles more attractive.
Yes, retail leadership skills like team coordination, customer service, and performance tracking translate well. However, familiarity with food safety and fast-paced food operations will enhance effectiveness in a restaurant shift lead position.