NexlintoShift Manager
Company : Five Guys
Location : Pineville, NC, 28134
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Pineville, NC
Popular Searches for Shift Manager
Frequently Asked Questions
Pineville's hospitality sector is growing steadily, increasing demand for shift managers. Applicants can expect moderate competition, especially in popular chains like Five Guys. Emphasizing leadership and guest service skills can set candidates apart in this regional job market.
While not mandatory, certifications like ServSafe or local food safety training in Pineville enhance a shift manager’s credibility. Employers prioritize knowledge of safety standards and team leadership, so completing recognized courses can improve hiring chances significantly.
Effective Shift Managers excel in quick decision-making, motivating teams, and maintaining quality under pressure. They balance operational oversight with frontline involvement, ensuring smooth workflows and exceptional customer experiences, crucial in fast-paced restaurant environments.
A Shift oversees team coordination, assigns tasks to crew members, monitors food safety, and handles customer interactions. They ensure stations run efficiently, support training, and manage shift openings or closings, maintaining service excellence throughout each shift.
Starting as a Shift opens pathways to higher leadership roles like Assistant Manager or Store Manager. Strong performance, leadership skills, and operational understanding can lead to promotions within restaurant chains, offering substantial career growth in hospitality management.
Five Guys values energetic leaders who foster a positive team spirit and uphold strict quality standards. Unlike some competitors, they emphasize hands-on involvement during shifts and reward excellence through bonuses and secret shopper programs, encouraging both leadership and customer focus.
Yes, Five Guys offers Pineville Shift Managers benefits like shared tips, free meals during shifts, and bonus incentives tied to customer feedback. Alongside healthcare options and 401(k), this package reflects their commitment to employee well-being and motivation locally.
Shift Managers at Five Guys in Pineville typically start around $19.00 per hour, with additional earning potential through shared tips and performance bonuses. This competitive rate aligns with regional hospitality standards and reflects the role’s leadership responsibilities.