Company Overview:
At Crunch, we believe in the fusion of fitness and entertainment to bring a sense of enjoyment to working out. Our inclusive philosophy of 'No Judgments' ensures that people from all walks of life feel welcome and supported in their health and wellness journey.
Why Join Crunch?
Benefits & Perks:
- Using modern training locations and superior exercise tools
- Structuring compensation and bonuses to maintain competitiveness
- Complimentary CPR/AED re-certifications
- Being covered by health, dental, vision, disability, and life insurance policies is vital for safeguarding against unexpected health and financial challenges
- Time-off benefits provide employees with the opportunity to rejuvenate and recharge from work
- Gain complimentary entry to Crunch gym
- Workers can avail of special offers and savings on services and merchandise
Key Responsibilities:
Administration & Organization:
- Interpret and apply standard operating procedures and policies effectively
- Convey the company's policies and expectations to the employees
- Bolster synergy within the team to maximize productivity and create a unified workforce
- Acquire and select superior skills and abilities
- Illustrate leadership qualities in the decision-making process
Sales & Revenue Management::
- Encourage and lead the sales personnel
- Accomplish objectives set for membership and revenue
- Enhance lead generation by fostering teamwork within the organization
- Ensure the correct use of tracking forms and lead management systems for optimal results
- Monitor and coordinate the implementation of marketing promotions and campaigns
- Advocate for connecting with the community and forming strategic alliances with businesses
- Organize frequent sales conferences and assessments to track achievements
Strategies for financial management in personal training:
- Meet the objectives related to revenue and session quotas for physical therapy practices
- Infuse PT packages with sales methodologies
- Urge individuals to consider attending orientation programs and upgrading to enhanced program packages
Operations Management:
- Provide oversight for the different sectors, such as Fitness, Sales, Marketing, Accounting, and IT
- Dealing with member grievances promptly and in a professional manner is crucial to maintaining positive relationships
- Adhere to the club's standards by maintaining cleanliness, safety, and upkeep
- Sanction and oversee payroll procedures
- Promote a professional and inclusive atmosphere that enhances member satisfaction
Financial Management:
- Maintaining income statements encompasses tracking revenue and expenses to assess financial performance accurately
- Supervise expenditures and acquisitions
- Engage in corrective measures for instances of unmet goals
Leadership & Motivation:
- Serve as a model of professionalism and excellence in the workplace
- Schedule and facilitate team meetings along with personalized one-on-one sessions every week
- Cultivate a workplace atmosphere that thrives on optimism, encouragement, and valuable feedback
Accountabilities:
- Reach the desired benchmarks for sales and financial accomplishments
- Monitor and regulate costs associated with employee compensation and office overheads
- Ensure compliance with operational standards and safety protocols
- Maintain records of club performance measurements for analysis
- Remain informed about the activities and strategies of other businesses in your sector
Measurement Standards:
- Exceeding or reaching financial aspirations
- Upholding exceptional standards of cleanliness and service provision is essential
- The efficacy of leadership skills directly impacts the development and cohesion of teams
- The retention and contentment of members
- Timely task completion
- Conforming to Crunch protocols
Qualifications:
Education:
- A preference is given to candidates with a four-year college education
Experience:
- Candidates with a background in managing fitness centers or clubs for a minimum of four years are strongly encouraged to apply
Skills:
- Exceptional proficiency in articulating thoughts both verbally and in written form
- Proficiency in guiding others and assembling harmonious teams is a valuable skillset
- Methodical, forward-looking, and target-driven
- Strong abilities in providing top-notch customer support and administrative support
- Possess advanced knowledge in Microsoft Word and Excel, showcasing technological proficiency
Equal Opportunity Employer:
Crunch values diversity and ensures that all individuals are treated fairly and without bias in the workplace, regardless of race, color, religion, age, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.
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Fitness instructor, Personal trainer, General manager