NexlintoShift Manager
Company : Five Guys
Location : Dyer, IN, 46311
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys in Dyer offers shift managers a unique blend of hands-on leadership and team engagement, emphasizing quality guest experiences and safety. Compared to other local eateries, the position provides competitive wages, bonus incentives, and clear advancement paths, making it stand out among shift manager jobs in the area.
Effective communication, quick decision-making under pressure, and the ability to motivate a team are critical. Shift managers must balance operational duties with coaching crew members to maintain high standards of food quality and customer service in a dynamic environment.
Dyer's rising hospitality sector fuels steady demand for shift leadership roles, including at Five Guys. While competition exists, candidates with prior leadership experience and a strong service ethic find favorable hiring prospects due to ongoing store expansions and customer volume.
With Dyer's moderate living expenses, the $19 hourly pay plus tips and bonuses offers a solid base for shift managers. This compensation aligns well with regional standards, allowing for a comfortable lifestyle while gaining valuable managerial experience.
Shift managers often take broader accountability, including staffing decisions, performance monitoring, and operational ownership during their shifts. While shift leaders or coordinators may focus more narrowly on direct crew guidance, managers handle both strategic and hands-on activities.
Beyond leadership experience, employers look for strong interpersonal skills, reliability, and a passion for customer satisfaction. Familiarity with food safety practices and an ability to thrive in fast-paced environments are also vital qualifications.
Yes, Five Guys offers a secret shopper bonus program rewarding customer service excellence, in addition to free meals during shifts and performance-based bonuses. These perks provide tangible incentives beyond standard pay, distinguishing their compensation package.
Five Guys promotes flexible scheduling with options for full-time hours post-training, allowing shift managers to pick up additional shifts as needed. This approach supports work-life balance and provides opportunities to increase earnings through extra hours.
Starting as a shift manager, individuals can advance to assistant manager and store manager roles by demonstrating leadership, operational excellence, and team development. Five Guys emphasizes internal promotion, making career growth attainable with commitment.
The company provides thorough training and ongoing support, empowering shift managers to oversee food preparation and safety protocols rigorously. Managers are also encouraged to coach team members in real-time to uphold Five Guys' high standards under pressure.