NexlintoShift Manager
Company : Five Guys
Location : Manchester, MI, 48158
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Manchester's hospitality sector has seen a steady growth in demand for shift managers, especially in popular fast-casual chains. This means candidates with leadership experience in restaurant environments often have a solid chance of securing roles, given the city's expanding food service industry.
While formal certifications aren't always mandatory, possessing a food safety manager certification or ServSafe credential can significantly boost a shift manager's profile in Michigan, aligning with state health regulations and enhancing operational credibility.
Effective shift managers demonstrate adaptability during busy hours, inspire team cohesion, and proactively handle customer concerns. A combination of quick decision-making, motivational skills, and hands-on problem-solving distinguishes standout leaders in fast-paced food service settings.
Absolutely. Starting as a shift manager often serves as a stepping stone to assistant general manager or store manager positions. This role offers practical experience in operations, team supervision, and customer engagement, vital for climbing the hospitality management ladder.
At Five Guys, shift managers not only oversee team performance but also uphold strict quality and safety standards unique to their brand. This includes managing peak burger prep times, ensuring fast yet accurate service, and fostering a customer-centric environment.
Five Guys promotes an energetic, team-focused atmosphere where open communication and mutual support are encouraged. Shift managers often find themselves at the core of this dynamic, balancing task leadership with fostering a positive environment for crew members.
Starting wages for shift managers at Five Guys in Manchester typically begin around $19.00 per hour, supplemented by shared tips and potential bonuses. This compensation aligns competitively within local market standards for restaurant supervisory roles.
In crunch situations, focusing first on customer service quality and food safety is crucial. Efficiently reallocating crew to high-impact stations, communicating clearly with the team, and maintaining morale helps keep operations smooth despite limited resources.
Opening shifts often require additional responsibilities like prepping the store and ensuring readiness before customers arrive. This demands early starts and proactive coordination, whereas first shifts might focus more on sustaining steady service throughout the morning hours.
Five Guys emphasizes internal promotion, where shift managers can advance to store managers or regional leadership roles. The brand supports ongoing training and skill development, making it a fertile ground for ambitious individuals aiming to elevate their hospitality careers.