NexlintoShift Manager
Company : Five Guys
Location : Portland, CT, 06480
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Exceptional Shift Managers demonstrate strong communication, decisiveness, and a hands-on approach to problem-solving. In a bustling setting like Five Guys, inspiring team morale while maintaining quality standards and quick service is vital for success and guest satisfaction.
First shift managers typically focus on opening procedures and setting the day's tone, while third shift managers emphasize closing duties and inventory checks. Each shift demands adaptability, but the operational focus and team dynamics can vary significantly depending on timing.
Candidates benefit from 1-2 years of leadership in food service or retail, strong interpersonal skills, and a passion for customer experience. Being proactive, organized, and safety-conscious also plays a key role in managing shifts effectively.
Yes, Five Guys offers a competitive starting wage of $19.00 per hour with added benefits like shared tips, bonus opportunities, free meals during shifts, and eligibility for medical, dental, vision, and 401(k) plans, fostering a rewarding work environment in Portland.
Five Guys emphasizes growth by providing clear advancement pathways, ongoing team training, and leadership development opportunities. Portland Shift Managers can leverage these resources to transition into higher management roles within the company.
Portland's hospitality sector is steadily growing, with moderate competition for leadership roles like Shift Manager. Candidates who showcase strong leadership and customer service skills usually find favorable hiring prospects amidst this demand.
Shift Managers in Portland typically earn between $18 to $22 per hour, aligning well with Five Guys’ $19.00 starting wage plus tips and bonuses, making it a competitive compensation package in this regional food service market.
Managing shift operations involves coordinating team tasks, monitoring food safety, and ensuring timely service, while simultaneously interacting with guests to address feedback. This blend keeps the environment efficient and guest-centered.
High-volume periods require balancing staff allocation, troubleshooting unexpected absences, and maintaining service quality. Effective Shift Managers anticipate demands, communicate clearly, and adapt staffing to prevent service slowdowns.
Five Guys fosters a positive, team-driven atmosphere emphasizing energy and collaboration. Portland-based Shift Managers benefit from this supportive culture, which prioritizes employee engagement and shared success in a fast-paced setting.