Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Newnan’s growing food service market shows steady demand for shift managers, especially with popular chains like Five Guys expanding. Candidates with leadership experience and strong communication skills tend to stand out amid moderate local competition.
While not mandatory, certifications such as ServSafe Food Protection Manager and first aid training are valued in Newnan’s restaurant scene, showcasing commitment to safety and operational excellence, which can boost a shift manager’s employability.
Effective shift managers must combine hands-on team guidance with quick problem-solving, excellent communication, and the ability to keep operations smooth under pressure. Leading by example and ensuring customer satisfaction are essential traits in this role.
During peak hours, a shift manager coordinates crew assignments, oversees food prep to maintain quality, addresses guest concerns promptly, and ensures safety protocols are followed, all while motivating the team to meet fast service goals.
Many shift managers progress to assistant or general manager positions by honing leadership skills, mastering operational management, and demonstrating consistent store performance, especially in growing companies like Five Guys.
Five Guys offers a competitive wage starting at $19/hour plus shared tips, a positive team environment, and performance bonuses through secret shopper programs, making its shift manager roles uniquely rewarding compared to other burger brands.
Yes, Five Guys emphasizes internal growth with structured training that builds leadership, operational expertise, and customer service skills, positioning shift managers for advancement within the brand’s expanding career ladder.
Shift managers in Newnan typically earn between $18 and $22 per hour, with Five Guys offering a starting wage of $19 plus tip sharing and bonuses, reflecting local market standards for restaurant supervisory roles.
Five Guys fosters an energetic and team-focused atmosphere, where shift managers thrive by encouraging collaboration, maintaining high service standards, and engaging with crew members in a supportive environment.
Evening shifts can bring surges in customer volume and varied crew availability, requiring shift managers to adapt quickly, handle guest feedback professionally, and maintain quality under pressure to ensure smooth operations.