General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
General Managers in Red Oak often balance leadership with hands-on team involvement due to smaller market size. Unlike larger cities, they handle a tighter-knit crew with direct customer engagement, requiring adaptability and community-focused management skills tailored to local dynamics and a more intimate work environment.
Successful General Managers in fast-paced food environments like Five Guys thrive by energizing teams, maintaining clear communication under pressure, and demonstrating flexibility. Strong interpersonal skills and motivational ability are key to sustaining high morale and ensuring smooth operations during busy shifts.
While not mandatory, having ServeSafe certification is highly valued in Texas food service management. It reflects knowledge of food safety standards, boosting credibility and operational compliance. Additional leadership or hospitality certifications can further distinguish candidates in competitive regional markets.
Red Oak's growing hospitality sector creates moderate competition for General Manager roles. Candidates with hands-on restaurant leadership experience and proven team-building skills stand out. Local demand favors managers who combine operational expertise with a personable approach to customer service.
General Managers at Five Guys oversee full restaurant operations including financial management and team leadership, while Assistant GMs typically support shift management and crew coordination. The GM holds ultimate accountability for meeting performance goals and fostering the brand’s culture at the location.
Five Guys General Managers actively promote cross-training, open communication, and a fun work atmosphere. By leading with humility and prioritizing team success, they embody the brand’s commitment to employee development and collaboration, which directly influences customer satisfaction and operational efficiency.
General Managers in Red Oak’s casual dining typically earn between $50,000 and $65,000 annually. Variations depend on experience, restaurant performance, and bonus eligibility. This range aligns with regional market standards for management roles in fast-casual burger franchises.
Managing constantly shifting crews demands flexibility and strong communication skills. General Managers must quickly adapt leadership styles, ensure coverage, and maintain high energy levels. This fluid environment requires balancing operational demands while supporting diverse team members effectively.
Red Oak offers a close-knit community vibe that fosters strong team bonds and direct customer connections. Five Guys’ growth in the area means quicker advancement opportunities and a chance to shape a restaurant’s culture more personally than in saturated urban markets.
Prior food service experience equips General Managers with practical insights into kitchen operations and customer expectations, essential for maintaining fast-paced quality standards. It enhances decision-making under pressure and supports effective crew coaching, crucial in a dynamic burger restaurant setting.