Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Clark, NJ has a growing demand for shift managers in quick-service eateries, with several burger chains competing for skilled leaders. This creates a moderately competitive environment where having proven leadership and food safety expertise can set candidates apart, especially at popular spots like Five Guys.
Shift managers in Clark, NJ benefit from knowledge of New Jersey Department of Health regulations, food handler certifications, and workplace safety standards. Compliance with these local guidelines ensures smooth operations and upholds Five Guys’ reputation for quality and safety.
Beyond overseeing staff, a successful shift manager needs conflict resolution abilities, sharp organizational skills, and the capacity to maintain high customer satisfaction during busy hours. Leadership that inspires teamwork and adaptability in fast-paced burger chains like Five Guys is crucial.
The 'Shift' role zeroes in on hands-on daily operations during specific time blocks, focusing on real-time team coordination, food quality, and guest experience. Unlike general managers, shift leaders juggle frontline challenges and immediate problem-solving within their working hours.
Starting as a shift lead at Five Guys can lead to assistant manager roles, store management, or district supervision. Demonstrating leadership, operational knowledge, and customer service excellence often opens doors to higher management within the quick-service restaurant industry.
Five Guys includes secret shopper bonuses rewarding shift managers who maintain stellar customer service and operational standards. These perks complement competitive wages and tip-sharing, motivating shift leaders to uphold high-quality guest experiences.
Shift managers at Five Guys set the tone by promoting energy, teamwork, and accountability. Their leadership directly impacts crew morale, efficiency, and customer satisfaction, making them vital in sustaining the brand’s friendly and fast-paced environment.
Shift managers at Five Guys in Clark, NJ start around $19.00 per hour, with additional income potential from shared tips and performance bonuses. This compensation reflects the role’s leadership demands and local market trends in the quick-service sector.