Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Glastonbury's restaurant sector shows steady demand for Shift Managers, especially in popular chains like Five Guys. The area's growth in dining options means candidates with leadership experience and flexibility often stand out when applying for shift supervisor jobs nearby.
While formal certifications aren't mandatory for Five Guys Shift Managers in Glastonbury, having food safety or workplace leadership credentials can enhance your profile. Local employers value candidates familiar with CT’s health codes and team management best practices.
Successful Shift Managers excel in multitasking under pressure, motivating crew members, and maintaining high service standards. Strong communication and problem-solving skills help keep operations smooth and customers satisfied during hectic shifts.
Many Shift Managers progress toward roles such as Assistant Manager or Store Manager. With proven team leadership and operational skills, opportunities to oversee multiple locations or enter corporate training roles often arise.
Daily tasks include coordinating crew activities, ensuring food safety compliance, resolving customer issues promptly, and managing opening or closing duties. Maintaining a positive environment while driving sales targets is crucial.
Yes, Five Guys supports its Shift Managers with benefits like a $19/hour starting wage plus tips, free meals during shifts, and bonus incentives tied to store performance and customer feedback, fostering a rewarding work atmosphere.
Five Guys emphasizes team energy and guest experience with a transparent bonus system and flexible scheduling. This contrasts with some competitors that may have stricter shift structures or less emphasis on employee meal perks.
Shift Managers in Glastonbury, CT, typically earn between $18 and $22 per hour, with Five Guys offering $19/hour plus shared tips and bonuses, aligning well with local fast-food managerial pay standards.
Absolutely. Five Guys provides shift managers with adaptable hours post-training, accommodating personal commitments while ensuring full-time opportunities. This flexibility helps retain motivated leaders in dynamic restaurant settings.
Beyond competitive pay, Five Guys fosters a lively, team-oriented culture with clear advancement paths and health benefits. The company’s focus on employee development and customer satisfaction creates a supportive environment for emerging leaders.